Face-to-Face Group Workshops

Change is unavoidable for a business to grow, to respond to customer needs and address the evolving competitive landscape. But change for organisations can often be a challenge. Typically only 30% of change projects succeed so imagine the savings in time, profit, growth and energy if you could boost that figure to 70%.

Using Mindshop founder Dr Chris Mason’s ground-breaking change success methodology we can help you develop strategies to boost your probability of change success. Prevent ‘ground hog’ years where targets are set but rarely realised and uncover the root causes, rather than the symptoms of what may be blocking your ability to successfully change.

Importantly, we can assist in turning your change success plans into reality. We support your implementation process with a combination of face-to-face and online advisory support. The likelihood of implementation success is greatly improved because all actions are captured online so your personnel are held accountable for timely delivery, plus any training they need can be delivered when and where they need it, either ‘just-in-time’ online or in person.

You might also like to try our change success diagnostic to identify change potential and barriers to success in relation to a specific change initiative.

In the relentless whirlwind of today’s fast-paced business landscape, adaptability and agility have become the cornerstone of success. In this dynamic environment, the role of a traditional leader or advisor has evolved beyond simply overseeing tasks or providing guidance on strategies; it now demands the finesse of acting more as a skilled coach fostering a culture of empowerment, adaptability and sustained high performance.

In this workshop, attendees shall delve into the art of guiding, mentoring, driving accountability and fostering growth within their teams and with customers as an effective coach. All the tools and approaches they will learn are applicable regardless of whether they are a CEO, leader, manager or business advisor. In an era where little is playing by a script, all those in business now need to have an approach that allows them to stay agile as they act more as coaches guiding change and performance in those around them.

You might also like to try our coaching ability diagnostic to identify your key strengths and areas for development.

Core Values

What does your business stand for?  What values do your employees embody?  What do your products or services contribute to the community?  Answering these questions succinctly but meaningfully is challenging, but worth pursuing.

A carefully crafted core values statement anchors every aspect of a business in a set of commonly-held beliefs and commitments.  These statements become deeply ingrained and become the fabric that guides employee behaviour, company decisions and actions.

Bring your team to this workshop to write your own core values statement.

You might also like to try our culture diagnostic to identify your key strengths and areas for development.

Customer wants and needs are constantly changing and evolving. Ensure your customer service skills (and those of your team) are ready to meet the needs of your customers and exceed expectations. Engage with us to guide you through a series of tools and methodologies to improve your customer service skills, measure levels of customer service and ultimately ensure that optimal levels of customer service are being reached by you and your team members.

This workshop is a fantastic session that will allow you to answer key questions: Do you know what your existing and prospective customers really need? Do you and your team have good listening skills? Do you and your team have the skills to be great problem solvers?

This workshop will provide participants with the opportunity to ‘learn through doing’ so not only will they learn powerful tools to drive customer service strategy implementation, but also be able to apply those tools to the business, a division in the business or themselves personally. We use proven methodologies and a wealth of experience to cut through complexity when it comes to problem solving.

Achieving growth in a cluttered market is becoming increasingly difficult as the pace of change accelerates, and day-to-day distractions delay essential planning activities.

Uncovering the growth strategies to cut through is a key component of our business. By reviewing your target markets, current performance, product strategies, competitors, pricing and much more, your experienced advisor will facilitate a process to develop practical strategies that will set you on a clear path to achieving and hopefully exceeding your growth targets.

Importantly, we can assist in turning your plans into reality by backing the implementation process with a combination of face-to-face and online advisory support. The likelihood of implementation success is improved with all actions captured online, just-in-time training provided and personnel held accountable for timely delivery.

You might also like to try our growth potential diagnostic to identify your key strengths and areas for development.

The world in which we work is constantly changing.  Organisations are challenged with conditions that change at breakneck speed.  To succeed in this volatile business environment, leaders frequently undertake strategic initiatives.  Unfortunately, too often these initiatives are poorly charted and inadequately executed.  The role of a leader in a business is to establish a clear direction and create an environment that empowers the team to achieve the desired goals.

Anybody can learn leadership theory, but our solution focuses on implementation of leadership principles and how to be an effective leader in a volatile environment. Workshops are customised, so you learn how to be a high performing leader regardless of role or seniority.

This workshop will step you through what skills are needed to be a successful leader in this challenging environment.

You might also like to try our business leader performance diagnostic to:

• Understand your Now and Where across the five phases of leadership high-performance.
• Gain valuable insights through a heatmap highlighting your performance across eight leadership success factors and eight foundational traits.
• Receive a customised Business Leader Performance One-Page Plan, including a wealth of actionable strategies to accelerate your development.
• Discover the five key barriers typically holding you back from achieving greater leadership success.

Negotiation is a part of life. Successful negotiations allow both parties to obtain satisfactory outcomes. Engage with us to guide you through a series of tools and methodologies to improve your negotiation skills, learn the six stages of negotiation and to communicate effectively throughout the negotiation process to ensure satisfactory outcomes are achieved through the negotiation process.

This workshop is a fantastic session that will allow you to answer key questions: Do you have the skills required to be a negotiator? Do you know how to be an efficient and effective negotiator to achieve satisfactory outcomes? Do you know which communication and negotiation style is best for each situation?

How do you react when something negative happens? Are you calm and productive or do you overreact? Do you look at the bigger picture or are you focused on the short term? In volatile and unpredictable market, leaders and managers need to have strong resilience levels to perform at their best and bounce back from adversity.

In our workshop we guide you through a series of tools and methodologies to improve your team’s personal resilience.  Before the session, you will complete short diagnostics, so we understand your strengths, areas for improvement and self-sabotaging behaviors, this means the workshop is tailored to get the best possible outcomes for you.

Then we use proven methodologies and a wealth of experience to help you develop an individual resilience one page plan, to focus on implementing key strategies for success.

You might also like to try our personal resilience diagnostic to identify your key strengths and areas for development.

Presentation Skills are an advantage to have in any business. An effective presenter connects with their audience and creates an environment for learning. Engage with us to guide you through a series of tools and methodologies to improve your presentation skills. Understand and use the Mindshop seven learning principles, maintain an awareness of the presentation audience & environment and develop self confidence based on your presentation skills.

This workshop is a fantastic session that will allow you to answer key questions: Do you understand your presentation audience? Do you know how to be an efficient and effective presenter to get your message across and facilitate learning? Do you know how to use the seven learning principles?

Business Leaders and owners are faced with countless issues and opportunities each day. While there is value with being able to discuss them with a trusted advisor the real power of working with us is the benefit of us guiding you through using powerful problem-solving tools to provide structure, challenge you, reflect on barriers and dig deeper to develop clear strategies and actions.

This workshop has been built to help you learn a series of tools and methodologies to help implement a common approach to problem-solving in an organisation.  Discover how to make more robust decisions, rank the priority of key issues and use a powerful sequence of tools to take strategy into action.

Profit is the lifeblood of any organisation, does yours need a transfusion? We specialise in identifying the underlying causes of poor profit performance and peeling back the inefficiencies undermining your profitability. Did you know that waste can account for up to 30% of the operating costs of an organisation? We can identify wasteful practises and missed opportunities in your organisation and arm you with minimisation strategies to optimise your profitability.

Importantly, we can assist in turning your profit improvement plans into reality by supporting the implementation process with a combination of face-to-face and online advisory support. The likelihood of implementation success is improved with all actions captured online, just-in-time training and personnel held accountable for timely delivery.

This workshop will assist you in developing a clear waste reduction plan to improve profitability.

This is our most popular workshop.

You might also like to try our profit/efficiency diagnostic to identify your key strengths and areas for development.

Having the right teams and processes in place to implement projects successfully is imperative to driving a business forward. Project teams can vary in size depending on the nature of the project and the size of the organisation. While some project teams succeed many others fail, leaving leaders to ask ‘why’? Having a proven structure and a consistent problem-solving toolset for each project team is a first step to boosting the probability of success.

Our process ensures you ‘learn through doing’ so you walk away with a clear plan, plus you are educated in a series of powerful tools for internal use to continue to drive strategic implementation.

Our strategic plans are a fantastic way to deliver clarity, prioritisation, strategies and actionable plans to achieve your growth and profit targets for the year ahead. Importantly, we can assist in turning your plans into reality by supporting the implementation process with a combination of face-to-face and online advisory support.

We use proven methodologies and a wealth of experience to deliver a one page plan to cut through complexity. You can then focus on implementing key strategies for success. Using the concept of ‘Now-Where-How’ we help you:

• Understand what’s working and what’s not in your business NOW
• Clarify WHERE you want to be in the future
• Determine the 3-4 key strategies on HOW to get there

Find out more here: Strategic Planning

You might also like to try our strategic planning diagnostic to identify your key strengths and areas for development.

Effective and efficient time management is a key to achieving personal success. Engage with us to guide you through a series of tools and methodologies to improve your time management. Understand how time management affects you. Identify time management barriers, priorities, and develop action plans to address the barriers. Learn what to say “No” to and how to prepare a time management plan.

This workshop is a fantastic session that will allow you to answer key questions: What is time management and how does it affect me? How can I identify time management barriers and priorities? What action plans can I develop to address barriers? What can I say “No” to? How can I balance my life and priorities?

This is a very popular workshop.

You might also like to try our time and priority management diagnostic to identify your key strengths and areas for development.

A clear and concise vision that is well communicated to all stakeholders can give you a sustainable competitive advantage. Understand how to develop a vision and know how to use the Mindshop five step visioning process. Understand how to communicate your vision to all stakeholders, and the methods for helping others to see their vision. Learn how to prepare a plan to implement your vision.

This workshop is a fantastic session that will allow you to answer key questions: How can I develop my vision? What is the Mindshop five step visioning process and how can I use it? How do I link my vision? How can I communicate my vision to stakeholders? How can I help others to see their vision?